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Any LocationThe Grange, Isle of WightAtsitsa Bay, GreeceThe Skyros Centre, Greece

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Terms & Conditions

Holiday Courses

Booking Conditions

• Secure your holiday with a deposit of £200.00 per person or payment in full
• Your deposit will be refunded to you if you cancel in writing within seven days of your booking
• Greece: the balance for your holiday will be required eight weeks before departure
• UK: the balance for your holiday will be required two weeks before arrival
• It is essential that you take out adequate travel insurance

Cancellation Policy

• Greece: (a) More than eight weeks before departure, the deposit is forfeited. (b) Less than eight weeks before departure, the following percentage of the total fee is retained or payable, even if the balance remains outstanding: 4 - 8 weeks: 40%; 2 - 4 weeks: 60%; 1 - 2 weeks: 75%; Less than one week and on or after arrival: 100% of holiday and transfer fee retained or payable. In many cases, cancellation fees are covered by insurance. Notification of the cancellation of your holiday must be made in writing.
• UK retreats: You may cancel free of charge until fourteen days before arrival. You will be charged 50% of the total price if you cancel in the fourteen days before arrival and the total price if you cancel within one day before arrival

Transferring Holidays

• Subject to availability, and eight weeks before departure for your existing booking, you may transfer your booking to another holiday in the current season. An admin fee of £50.00 will be charged

Flights

• Skyros is not a flight provider. It's best to book your flights through ATOL bonded companies. Skyros cannot accept responsibility for costs incurred due to delay or cancellation of these flights, or loss of/damage to baggage, and it cannot refund fees.

Equality, Diversity and Inclusion

• Wellbeing – We support a holistically healthy environment: a compassionate, empowering  and inclusive community where every participant and staff member is valued, and where there is no place for prejudice or discrimination of any kind.
• Expect  Respect  -  We believe all members of the Skyros community have the right to participate, learn and work in a safe and supportive environment, free from discrimination, bullying or harassment of any form.

Disclaimer

• Staff cancellations, weather conditions, low bookings, maintenance work, mechanical faults, civil unrest or other situations outside of our control may mean that some amenities or courses described become temporarily or permanently unavailable. We reserve the right to make changes to our programme, transfers, courses and/or facilitators. We are not travel agents or flight carriers and therefore do not take responsibility for flight arrangements, delays or cancellations
• We do not accept liability for any costs incurred as a result of any of the following: cancellations, delays or changes caused by war, threat of war, closure of airports, civil strife, industrial action, natural disaster, technical problems with transport, or other events beyond our control including those mentioned in the preceding paragraph; participants' medical or psychiatric conditions which may develop during or subsequent to the holiday; loss of, or damage to, personal property of participants

Please Note: Skyros holidays do not provide individual therapy, and is not suitable for people who cannot take responsibility for themselves.

Financial Protection

• In accordance with the UK Package Travel & Linked Travel Regulations 2018, Directive (EU) 2015/2302 or the local applicable law in the country of residence of the passenger(s) booking with Holistic Island Breaks Ltd are fully protected for the initial deposit and subsequently the balance of all monies received by us, including repatriation costs and arrangements, arising from cancellation or curtailment of your travel arrangements due to the insolvency of Holistic Island Breaks Ltd
• The respective laws accordingly to the country of residence of the passenger(s) usually only requires us to provide cover for Package & Linked Travel Arrangements, there is no requirement for Financial Protection of day trips or single elements, and none is provided unless the local law requires such. If you have questions on this then please contact Holistic Island Breaks Ltd
• Holistic Island Breaks Ltd has taken out an insurance provided by International Passenger Protection Ltd (IPP) with Liberty Mutual Insurance Europe SE (LMIE) trading as Liberty Specialty Markets, a member of the Liberty Mutual Insurance Group. LMIE's registered office: 5-7 rue Leon Laval, L-3372, Leudelange, Grand Duchy of Luxembourg, Registered Number B232280 (Registre de Commerce et des Sociétés).  LMIE is a European public limited liability company and is supervised by the Commissariat aux Assurances and licensed by the Luxembourg Minister of Finance as an insurance and reinsurance company. This insurance is only valid for passengers who book and pay directly with/to Holistic Island Breaks Ltd
• In the event of insolvency please make contact as soon as practically possible giving full details of what has happened quoting the name of your Travel Operator: 

For UK & Worldwide excluding EU Passengers

IPP Claims at Sedgwick
Telephone: +44 (0)345 266 1872
Email: Insolvency-claims@ipplondon.co.uk
or online at http://www.ipplondon.co.uk/claims.asp

For EU Passengers

IPP Claims at Sedgwick
Telephone: +31 103120666
Email: ippclaims@nl.sedgwick.com        
or online at https://www.ipplondon.co.uk/claims.asp